Delivery
We use An post for smaller items or courier delivery for larger orders. Your order should be received within 3-5 working days in Ireland/ 7-10 days for UK/ EU countries.
-Delivery charges vary from €4.95
Please note that we will be closed on all public holidays, deliveries will be processed the next working day
Returns
IF YOU NEED TO RETURN YOUR ORDER THEN FIRSTLY PLEASE EMAIL US FIRST WITH THE FOLLOWING DETAILS
1.
YOUR NAME
3.
REASON FOR RETURNING THE ITEM
2.
YOUR ORDER/INVOICE NUMBER
4.
WE WILL THEN ADVISE REGARDING THE RETURNS PROCESS
- We regret we cannot accept returns for personalised items unless they are faulty or damaged in transit.
- Please ensure all items are returned unused and in original packaging. We are unable to accept returns if there are signs of usage
- Returns must be received within 14 days for a full refund
- The customer is liable for return postage costs unless the item is faulty (at which time we will refund your postage costs).
- On receipt of the returned item, we will issue a refund within 10 working days. The refund will be issued via your original payment method.